Create and maintain records, reports and other documentation as required to meet company and business expectations.Develop and implement policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines.Maintain control of the outlet to ensure staffing levels are appropriate based on business volumes.Ensure beverage servers, bartenders and other outlet personnel are meeting or exceeding service standards.Promote the courteous treatment of customers and team members including resolving complaints, answering questions and providing general service.Organize beverage operations for effective and efficient service as well as overall coordination and control.Develop and implement department management plans including budgets, labor schedules and systems of accountability.The Beverage Manager will increase beverage revenues through research and taking positive steps to adjust or change menu offerings, service, portion control, presentation and waste.Understand department objectives, standards, guidelines and budget to achieve effective supervision of department adjust daily schedule according to business levels.The Beverage Manager will recommend wage increases, promotions, demotions, discipline and other employment actions for team members.Staff, schedule, evaluate, train, develop and monitor beverage team.Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.Be sincere and genuine during all interactions.

Look for and act upon opportunities to assist guests and team members.

Be polite and courteous when speaking with guests and team members.

Always exhibit a friendly and approachable demeanor.

The Beverage Manager will deliver internal and external guest service the Boyd Way.

The Beverage Manager will provide direct and general supervision to beverage employees in order to ensure effective and efficient operation of beverage operations ensure compliance with policies and procedures while supporting Belterra Park’s vision, mission and values.

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